Ben S. Knowles
Associate of Science, Computer Science | Associate of Science, Psychology
 Black Box Software Tester | SANS GIAC GSEC, GCIH | Linux Professional Institute Certified 

Mail: adric adric net 								Mobile: 1-404-936-7473 
Recent Certifications:
Black Box Software Testing / AST
	Black Box Software Tester ( BBST )								Nov 2011
SANS Global Information Assurance Council ( GIAC )
	GIAC Certified Incident Handler Silver ( GCIH )						July 2011
Linux Professional Institute
	Level One Certification ( LPIC-1 )								Dec 2010
SANS Global Information Assurance Council ( GIAC )
	GIAC Security Essentials Certification Silver ( GSEC )						Sept 2010

Recent Computer Work:
Lead Analyst,  CISO Countermeasures: Dell SecureWorks		Sep 2011– present
Threat focused internal incident response and information security 
Direct, perform, track, report, and analyze all counters to threat activity
Maintain and operate defensive security technologies including IPS and proxies

NOC Lead, IT Service Management: SecureWorks				Mar 2010 – Sep 2011
Track, report, analyze incidents: outages and investigations
Work with IT, Operations, Research, and Risk Management leadership
Building out full service NOC and Service Desk functions

Systems Administrator, NOC : SecureWorks					Nov 2009 – Sep 2011
Administration of hundreds of RHEL, Debian, and BSD servers, physical and virtual
High security environments across multiple sites in a regulated industry
Incident Response, Triage, and Escalations 
Manage ticketing and alerting infrastructure
Made NOC Lead, March 2010

Independent Contracting and Volunteer Work : 			ongoing
System Integration of Win, Mac, Linux Servers running open source software 
Independent Developer of MooCash: ZenCart - Moodle software: http://moocart.sf.net/
Exam question author, GIAC 2011
Web application/LMS consulting, BBST , Education SIG, AST
Participant: WTST 2012 : Workshop on Teaching Security Related Software Testing
Technical Reviewer, SANS 2012

System Administrator II : National Net, Inc: 					Oct 2006- Feb 2009
Part of a small SA team at a big Linux web host: Data center with more than 1600 hosts
Administration of production virtual, dedicated, and co-located customer servers
Software and Hardware troubleshooting, Live incident response
Shift lead on weekend nights for more than a year


Network Administration : MMI -> Contexo Media : 				Aug 2004 – Sep 2006
Designed, rebuilt, developed, and supported a mixed Linux/Mac office network for two years
Production Web, Mail, DNS services, VPN, File Shares, Databases, Revision Control, Printing, Remote Access, Ticketing, et al
Defense in depth, proactive patching, least privilege

Hands On Training : H & H Computer Education : 					2004-2005
Taught Intro to PC Tech part time to diverse groups at local computer shops
Helped students prepare for the A+, Net+, MCSA, and MCSE certification tests.
Used Linux boot media and open source tools including memtest86 and lspci to teach troubleshooting
Recent Coursework:
Association for Software Testing (AST) 
	Black Box Software Testing (BBST) Test Design						Nov 2011
Association for Software Testing (AST) 
	Black Box Software Testing (BBST) Bug Advocacy						Apr 2010
Association for Software Testing (AST) 
	Black Box Software Testing (BBST) Foundations						Feb 2009
Formal Education:
Associate Of Science, Computer Science
 	Georgia Perimeter College, Clarkston, Georgia, USA					May 2002
Associate Of Science, Psychology
 	Georgia Perimeter College, Clarkston, Georgia, USA					Aug 2002
Academic Diploma with Honors
 	Chamblee High School, Chamblee, Georgia, USA						June 1995
Computer Skills:
System Administration:
Linux, Windows, Macintosh platforms
Basic scripting in shell, Perl, python, ruby
MySQL, SQLite, PostgreSQL, MSSQL 
Support administrators, developers, researchers, testers, and users

Security:
Broad security domain knowledge including: 
vulnerability lifecycle 
defense in depth strategies
host, network, and web application security
incident response and forensics
secure software development
security tools usage: wireshark, nmap, nessus, snort, nagios