Ben S. Knowles Associate of Science, Computer Science Associate of Science, Psychology Sair Linux and GNU Certified Administrator Mail: adric adric net Mobile: 1-404-936-7473 Recent Coursework: Association for Software Testing (AST) Black Box Software Testing (BBST) Bug Advocacy Apr 2010 Association for Software Testing (AST) Black Box Software Testing (BBST) Foundations Feb 2009 Certifications: Sair Linux and GNU Certified Administrator (LCA) May 2001 Recent Computer Work: Systems Administrator, NOC : SecureWorks, Inc: Nov 2009 – current Administration of hundreds of RHEL, Debian, and BSD servers, physical and virtual High security environments across multiple sites in a regulated industry Incident Response, Triage, and Escalations Made NOC Team Lead, March 2010 Independent Contractor : 2009 System Integration of Win, Mac, Linux Servers running open source software including Samba, Moodle, Zencart Independent Developer of MooCash: ZenCart - Moodle software: http://moocart.sf.net/ System Administrator II : National Net, Inc: Oct 2006- Feb 2009 Part of a small SA team at a big Linux web host Data center environment with more than 1600 hosts Administration of production virtual, dedicated, and co-located customer servers, mostly running Debian GNU/Linux Software and Hardware troubleshooting, Live incident response Shift lead on weekend nights for more than a year Phone, email, and web customer support, second shift and overnight Network Administration : MMI -> Contexo Media : 2004-2006 Designed, rebuilt, developed, and supported a mixed Linux/Mac office network for two years Designed successor national Windows/Linux/Macintosh network for new ownership Production public Web, Mail, DNS services, VPN, and internal File Shares, Databases, Revision Control, Printing, Remote Access, Ticketing, et alia Production routers, switches, and firewalls Defense in depth, proactive patching, least privilege Office, phone, email, and Jabber user support, usually second shift Hands On Training : H & H Computer Education : 2004-2005 Taught Intro to PC Tech part time to diverse groups at local computer shops Helped students prepare for the A+, Net+, MCSA, and MCSE certification tests. Used Linux boot media and open source tools including memtest86 and lspci to teach troubleshooting Formal Education: Associate Of Science, Computer Science Georgia Perimeter College, Clarkston, Georgia, USA, May 2002 Associate Of Science, Psychology Georgia Perimeter College, Clarkston, Georgia, USA, August 2002 Academic Diploma with Honors Chamblee High School, Chamblee, Georgia, USA, June 1995 Computer Skills: Network Administration: Debian GNU/Linux Ubuntu Linux Mac OS X OpenBSD MS Windows, Server Security: wireshark, nmap, nessus, snort, nagios Linux iptables and OpenBSD pf firewalls Support: Microsoft Windows Macintosh Linux and Unix systems Systems: Intel and AMD workstations and servers Apple Macintosh workstations, portables, and servers Scripting: Shell and Bash Ruby, Python, Perl